*Custom earmolds are non-refundable*

A good Custom Earmold will greatly enhance your listening experience. Custom Earmolds are used with Behind-The-Ear hearing aids and Body Aids. They are the solution for many common hearing aid problems. In order to have a custom earmold made, we need to have impressions of a person's ears. We send out impression kit materials at no charge to our clients.  By selecting "Order Now", we will automatically send the home impression kit by first class mail.  All addtional accessories will be shipped with the finished earmold product via your selected shipping method.  We only bill for the finished product (impression kits only incur additional shipping/handling fee for orders outside the US).  We only bill for the finished product. Lloyds sends enough material for a person to do two separate impressions of an ear - that way a person can practice with the first one to see how it all comes together and how fast you need to work with the two-part silicone material.

Making impressions of your ears is a very simple and safe process.  Tens of thousands of our customers have done this over the past 50 years with no problems.  It's good to have a helper - an extra set of hands - to do this, but it's not 100% necessary.

A Custom Earmold will: 1) reduce the possibility of feedback since a form-fitting Custom Earmold provides a better airtight seal in the ear vs. a generic ear piece (the 'mushroom' insert), 2) keep the hearing aid more secure in the ear since it will take advantage of all the curves and contours of the user's ear to lock it all in place, and 3) help reduce the occlusion effect.  Occlusion is where a person's ears feel "stuffy".  People describe occlusion as if they are talking in a barrel, an echo effect, or similar to having water in their ears.  It's the same effect you have when you talk if your ears are all plugged up.

If you find that your new mold does not fit properly, we offer a no-charge, courtesy remake of the product.  If new impressions are necessary, we will send you a new impression kit.  Please notify us within 21 days of receiving the mold if there is a problem, and we will work with you to correct the issue.

For body aids we suggest standard lucite, or hard, molds as they are more durable. Custom Earmolds for body aids have a special snap-ring embedded into the mold; the Custom Earmold snaps directly onto the receiver of the body aid.  If you are currently using mushroom eartips with your body aid receiver, you will need to first remove the body aid connector and mushroom insert accessories before the Custom Earmold will fit properly.